“The Boeing Company has named Pacific Aero Tech, Kent 2003 Supplier of the Year in the Aerospace Support category. Pacific Aero Tech (PAT) is an [FAA/EASA] approved repair station with specialization in the areas of avionics, windows, hoist equipment and passenger service units. The company was founded in 1987 and has been a Boeing supplier and licensee since its inception. Services provided to Boeing by PAT include technical support and repairs for Gables Engineering parts and a comprehensive window maintenance program.

A 20-employee company that began in 1993 with four employees, Pacific Aero Tech Inc. has perfect quality and delivery records. They provide post-warranty repairs and overhauls of windows and windshield assemblies for all Boeing commercial airplane models, stripping, re-anodizing and curing frames, installing new windows, and curing window sealants. Their responsiveness in providing price quotes, product support, and customer service has proven to be among the best in their industry. Turnaround time for a repair is an average of 19 days, beating their contractual guarantee of 21 calendar days, and falling far below the industry average of 42 days. They have returned airplane-on-ground repairs in four days. Pick-up and delivery to the Seattle Distribution Center provides additional cost benefits to Boeing. Pacific Aero Tech Inc. pricing on the contracted part numbers has proven to be the best, based upon a total value analysis for price, turn time and overall support to Boeing customers.”